El Paso County Coliseum Rules
The El Paso County Coliseum is a historic venue hosting a wide array of events, from concerts and sports to family shows and expositions. To ensure a safe, enjoyable, and inclusive experience for all attendees, the Coliseum enforces a set of clear rules and policies. These guidelines are designed to prioritize security, accessibility, and compliance with local laws. Policies may vary slightly by event, so it’s advisable to check the official website or contact the box office at (915) 533-9899 for event-specific details.
Accessibility
El Paso County Coliseum is committed to providing an inclusive environment for guests with disabilities, adhering to the Americans with Disabilities Act (ADA). Handicap parking is available on a first-come, first-served basis directly in front of the main entrance, though spaces cannot be reserved in advance. For convenience, ADA drop-offs and pick-ups are permitted at all facility entrances. All entrances to the Coliseum are fully accessible, ensuring seamless entry for wheelchair users and those with mobility challenges. Inside, restrooms for both men and women are equipped with accessible features, including grab bars and sufficient space for maneuverability.
Accessible seating is available in various sections to accommodate patrons requiring wheelchair access, as well as those with visual, hearing, or mobility impairments. These seats can be purchased directly through the Coliseum Box Office by calling (915) 534-4229 or visiting in person. Payment for accessible tickets accepts major credit cards like Visa, Mastercard, Discover, and American Express. Typically, one adjacent companion seat is available per accessible ticket, with up to two additional companion seats possible depending on availability.
Note that while the venue strives to meet all needs, no guarantees are made regarding third-party ticket sellers like Ticketmaster. For hearing assistance, amplified devices or sign language interpreters may be requested for certain events with advance notice. Guests are encouraged to contact the venue office for personalized accommodations, promoting an equitable experience that allows everyone to fully enjoy the event without barriers. This policy underscores the Coliseum’s dedication to inclusivity, helping to create memorable visits for all.
Animals & Service Dogs
To maintain a safe and hygienic environment, animals are generally prohibited inside the El Paso County Coliseum. This rule helps prevent disruptions, allergies, and potential safety issues during crowded events. However, service animals are explicitly permitted as an exception, in line with ADA guidelines. Service animals must be trained to perform specific tasks related to a person’s disability, such as guiding the visually impaired or alerting for medical conditions.
Emotional support animals, therapy animals, or pets do not qualify under this policy and will not be allowed entry. Upon arrival, service animals must remain under the control of their handler at all times, typically on a leash or harness unless it interferes with their duties. Handlers should be prepared for security screening, where staff may ask about the animal’s role but cannot demand documentation or demonstrations. If a service animal behaves disruptively (e.g., barking excessively or posing a threat), venue management reserves the right to request its removal.
This policy balances public safety with the rights of individuals with disabilities, ensuring that service animals can assist without compromising the overall guest experience. For questions, contact the venue in advance to discuss any special needs.
Age Requirements
Age requirements at the El Paso County Coliseum are typically event-specific, determined by the promoter or nature of the performance. For many concerts, sporting events, and family shows, children under the age of 2 may be admitted free if they sit on a parent’s lap, but a ticket is required for anyone occupying a seat. Events with mature content, such as certain rock concerts or comedy shows, may restrict entry to those 18 or older, or require minors to be accompanied by an adult guardian. Proof of age, like a government-issued ID, may be required for age-restricted events or alcohol purchases (where applicable).
It’s crucial to review the event’s ticketing page or contact the box office prior to purchase to confirm policies. Unaccompanied minors could be denied entry, and parents should note that some events may expose younger audiences to loud noises, flashing lights, or adult themes. This flexible approach allows the venue to cater to diverse audiences while prioritizing safety and appropriateness.
Bag Policy
The Coliseum enforces a clear bag policy to expedite security checks and enhance safety. Approved bags include clear plastic, vinyl, or PVC totes no larger than 12″ x 6″ x 12″, and small clutch purses up to 4.5″ x 6.5″ (which can be carried alone or inside a clear bag). This transparency allows security to quickly inspect contents without invasive searches. Exceptions are made for diaper bags, which must accompany a guardian and child and contain only childcare essentials like diapers and wipes. Medical bags for necessary equipment are also permitted if they don’t fit standard sizes, but items that do must be in compliant bags. All bags undergo visual and metal detector screening upon entry. Non-compliant bags must be returned to vehicles, as no storage is provided. This policy, common in modern venues, reduces wait times and minimizes risks, encouraging guests to travel light for a smoother experience.
Entry and Security
Entry to the Coliseum involves mandatory security screenings, including metal detectors and bag inspections, as a condition of admission. Refusal to comply results in denial of entry. Gates typically open 60-90 minutes before events, but times vary. The venue is a gun-free zone, prohibiting firearms except for credentialed law enforcement with proper ID. Re-entry is generally not allowed once you exit, so plan accordingly. Security measures aim to create a secure environment; prohibited items must be disposed of or returned to vehicles, with potential confiscation and ejection for violations. This rigorous process, while thorough, ensures attendee safety amid large crowds.
Food, Drink & Alcohol
Outside food and beverages are strictly prohibited to maintain cleanliness and support venue concessions. Exceptions may apply for medical needs, such as baby formula or dietary restrictions, with prior approval. Inside, a variety of snacks, meals, and non-alcoholic drinks are available for purchase. Alcoholic beverages are not permitted to be brought in and may only be consumed by those 21+ with valid ID at designated bars during applicable events. This policy prevents spills, reduces waste, and complies with health regulations, enhancing the overall atmosphere.
Payment Options
The Coliseum Box Office accepts cash, Visa, Mastercard, Discover, and American Express for tickets and merchandise. Concessions and parking (often $5 cash-only in the lot) may require cash, so bring small bills. Digital payments like mobile wallets are increasingly supported, but confirm for your event. This mix ensures flexibility for all guests.
Photography and Recording
Professional photography, flash equipment, and recording devices (video or audio) are prohibited to respect performer rights and avoid distractions. Cameras with lenses over 8 inches or detachable lenses are banned. Personal photos with phones may be allowed for non-professional use, but check event rules. Violations can lead to device confiscation.
Prohibited Items
A extensive list of prohibited items includes weapons, outside food/drinks, aerosols, noisemakers, drones, selfie sticks, and more (see official site for full list). These are barred to prevent hazards and ensure enjoyment.
Smoking Policy
The Coliseum is entirely smoke-free, banning cigarettes, vapes, and all tobacco products indoors and in restrooms. Designated outdoor areas may be available, but re-entry isn’t guaranteed. This promotes health and comfort.